Privacy Policy

1. Introduction

ai77 ("we", "us", or "our") operates the website ai77.ws and is committed to protecting the privacy and personal data of all registered players and visitors. This Privacy Policy sets out the legal basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully before using our platform.

By creating an account or continuing to use ai77, you confirm that you are at least 21 years of age and that you consent to the processing of your personal data as described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of the platform immediately.

2. Information We Collect

When you register, deposit, play games, or contact our support team, we may collect the following categories of personal information:

• Identity data: full name, date of birth, gender, and copies of government-issued identification documents.
• Contact data: email address, mobile number, and residential address (city, district, Bangladesh).
• Financial data: payment method details (bKash, Nagad, Rocket, Upay), transaction history, deposit amounts in BDT.
• Technical data: IP address, browser type, device identifiers, operating system, and session logs.
• Usage data: gameplay activity, bet history, bonus usage, pages visited, and time spent on specific game categories such as cricket betting and slots.

3. How We Use Your Information

ai77 uses the personal data we collect strictly for the following purposes, and no others without your prior consent:

• To create, verify, and maintain your player account and ensure it remains secure.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels.
• To send you account-related communications, including transaction confirmations, bonus notifications, and security alerts.
• To comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) obligations.

4. Cookies and Tracking Technologies

ai77 uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform usage patterns. Cookies are small data files stored on your device when you visit our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until manually deleted or expired).

You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features. We do not use cookies to track your activity on third-party websites beyond ai77.ws.

5. Data Sharing and Third Parties

ai77 does not sell, rent, or trade your personal information to any outside company or marketing entity. We may, however, share limited data with trusted service providers who assist us in operating the platform under strict confidentiality obligations:

• Payment processors and banking partners (such as bKash, Nagad, and Rocket) who handle your financial transactions securely.
• Identity verification and KYC service providers to confirm your age (21+) and identity as required under responsible gaming obligations.
• Analytics and technical infrastructure providers who help us monitor platform security, prevent fraud, and improve service reliability.

6. Data Security

We take the protection of your data seriously. ai77 implements industry-standard security measures including SSL/TLS encryption for all data in transit, firewall protection, and role-based access controls on our servers. Our technical team conducts regular security audits and vulnerability assessments to maintain the highest practical security standard.

While we take every reasonable precaution, no data transmission over the internet can be guaranteed to be entirely secure. We encourage all players to choose strong, unique passwords and to enable any two-factor authentication options available on their accounts.

7. Your Rights as a User

You have the following rights with respect to your personal data held by ai77. To exercise any of these rights, please contact our support team using the email address listed in this policy:

• Right of access: You may request a copy of all personal data we hold about you at any time.
• Right of rectification: If any of your personal data is inaccurate or incomplete, you have the right to request correction.
• Right of erasure: Subject to legal retention obligations, you may request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.

8. Data Retention

ai77 retains your personal data for as long as your account remains active or as required by applicable legal, regulatory, financial, or audit obligations. Where we no longer have a legitimate need to process your personal data, we will securely delete or anonymize it.

Financial transaction records may be retained for up to 7 years to meet anti-money laundering compliance requirements. Account closure does not automatically trigger immediate data deletion within this window.

9. Children and Age Restrictions

ai77 is strictly an adult platform. You must be 21 years of age or older to register an account or participate in any gaming or betting activity on ai77.ws. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal data to us, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to use parental controls to prevent minors from accessing gambling platforms.

10. International Data Transfers

ai77 serves players primarily based in Bangladesh. However, our technical infrastructure may involve data storage or processing in other jurisdictions. Where data is transferred internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with the standards described in this Privacy Policy.

By using ai77, you consent to the transfer of your personal data to servers outside Bangladesh where necessary for platform operation, subject always to the protections described herein.

11. Changes to This Policy

ai77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or via a prominent notice on the platform. The updated policy will display the revised effective date at the top of this page. Your continued use of ai77 after any changes are posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our dedicated privacy support team. We aim to respond to all data-related inquiries within 5 business days. You may reach us at the email address displayed in the footer of this page. All correspondence should clearly state your registered account details and the nature of your request so we can assist you promptly.